Terms and Conditions

When you trust us with your personal information, we take our complete responsibility to safeguard it very seriously. We respect your privacy, and your rights to control your personal information.
The primary purpose of collecting your data is to provide you with services offered by our platform and connect you to the right doctor. It is mandatory to provide the required information to make the process easy and convenient.
We do not and will not let your information be known to any third party.

THE WEBSITE: We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience.

When you use or contact our website, you do so at your own discretion and provide any personal details requested at your own risk. Your personal information is kept private and stored securely until it is no longer required or has no use, as detailed below. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using our forms that you do so at your own risk.

Information you give us : We collect the information you voluntarily provide to us by filling in forms on our website goodmind.co, by corresponding with us by phone, e-mail, live-chat services, or in other ways. The information you give us may include your name, address, e-mail address, and phone number. Where we take any financial payments from you, these will be done securely and in accordance with industry standards.

If you fail to provide personal data:
If you choose not to provide the personal information we request, you can still visit most areas of the website but you may be unable to access certain options and services. You have the final decision on whether to proceed with any activity that requests personal information.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data - for example, if you do not provide us with your personal data, you will not be able to apply for a digital subscription to our magazine or other essential services.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business working days.